Step by Step Guide

SBC+ Registration: Step by Step Guide

You need to register on the SBC+ Selfcare Portal to be able access any of the SBC+ Applications.

1. Fill in the Registration Form on the SBC+ Selfcare Page: https://sbcselfcarelive-bcrm.magnaquest.com

  • On the “Sign Up” page, complete the following fields:  
  • First Name: Enter your first name. 
  • Last Name: Enter your last name. 
  • Mobile Number: Include your mobile number with the country code (e.g., 2482123456). 
  • Email Address: Provide your active email address, if you have any (optional, but recommended). 
  • Password: Create a secure password. 
  • Confirm Password: Re-enter your password to confirm it. 
  • Check the Agreement Box: Tick the box to confirm you’ve read and agreed to the terms and conditions. 
  • Click “Next” to proceed. 

2. Enter the Verification Code (OTP)

  • After completing the registration form, you will be sent an OTP (One-Time Password) to the mobile number you provided. 

3. Registration Complete

  • Once the OTP is verified, a confirmation screen will appear with the message: “Registration Complete. You’ve got a Free Plan- Freeview!” 

Once you have filled in your registration details on the SBC+ Selfcare Portal, you will be able to use your credentials to access any SBC+ applications.

The steps to access the SBC+ Mobile Phone Applications and the Web portal are as follows:

Mobile Phone Applications

  1. Download the App 
  • For Android or iOS users, download the SBC+ App from the Google Play Store or Apple App Store. 
  1. Log in to SBC+App
  • Go to the SBC+ login page on the app. 
  • Enter your username (the mobile number you registered with, including the country code, e.g., 2482123456) and the password you created during registration. 
  1. Access SBC+
  • Congratulations! You now have access to SBC+ Freeview content. 

Accessing SBC+ via the Web Portal

You can access SBC+ on any PC or Tablet or Web-enabled TV via our Web Portal

  1. Go to: https://ott.sbc.sc./
  2. Enter your username (the mobile number you registered with, including the country code, e.g., 2482123456) and the password you created during registration. 
  3. Congratulations! You now have access to SBC+ Freeview content. 

Customer Support

If you encounter any issues or have questions about accessing or using our SBC+ service, you can reach out to our Customer Support Team on +248 4 289 757 (from 8 am to 4 pm) or +248 2712832 (Call, SMS, or WhatsApp), email ott@sbc.sc or click here for our Customer Support page